Contact information

If you have any questions, concerns, or need assistance with your order, our team is here to help.

Customer Support

Email: support@medcaresocks.com

Response time: We aim to respond to all enquiries within 1–2 business days.

Support hours: Monday to Friday, 9:00am – 5:00pm (GMT/BST)

Order Enquiries

For questions about your order, shipping, or returns, please email us with your order number and we will be happy to assist you.

Returns

To initiate a return, please contact us at support@medcaresocks.com with your order number. We will provide you with a free prepaid return label within 1–2 business days.